Frequently asked questions

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General information

We specialize in digital marketing, branding & identity, content creation, UX/UI design, and e-commerce solutions, tailored to help your brand thrive online.

Simply contact us through our website or email! We’ll schedule an initial consultation to understand your goals and propose a tailored action plan.

Absolutely! We serve clients across Malaysia and globally, delivering seamless digital solutions wherever you’re located.

Yes, all of our services are fully customizable. We’ll work with you to build a package that fits your specific needs and budget.

Content creation

We create blog posts, social media content, email newsletters, website copy, video scripts, and more—designed for maximum engagement.

We start by developing brand guidelines and a content strategy, ensuring that every piece of content matches your tone, style, and messaging across platforms.

Yes! Every piece of content is optimized with relevant keywords, meta descriptions, and structure to help boost your search rankings.

Delivery timelines vary based on project scope, but typical turnaround is 5–10 business days for most content projects.

Project management

We use detailed project timelines, content calendars, and collaborative tools to ensure smooth progress and clear communication at every stage.

Flexibility is key! We allow for revisions during the project, and any scope changes are discussed transparently to adjust timelines and costs if needed.

We provide weekly progress updates and are available for check-ins whenever you need clarity or feedback.

We work with tools like Trello, Slack, and Google Drive for smooth collaboration, file sharing, and real-time communication.

Pricing & payments

Pricing is based on the scope of work, complexity, and deliverables. We offer transparent quotes and flexible packages to fit various budgets.

For most projects, we require a 50% upfront deposit, with the balance due upon completion. Payment terms can be discussed for larger projects.

We accept bank transfers, PayPal, and major credit cards to make the payment process simple and secure.

Never. We believe in transparency—everything will be clearly outlined in your proposal before we begin.

You have different questions?

Our team will answer all your questions. we ensure a quick response.